Showing posts with label More than just words. Show all posts
Showing posts with label More than just words. Show all posts

Wednesday, 16 May 2012

More than just words

The blog 'inside out' in a post called 'Language of priorities' mentions an article in the Western Mail and the British Medical Associations response to the Welsh Government's proposed framework ‘More Than Just Words’.

Apparently the BMA think: “The time, and financial situation, is not right for imposing language duties on NHS organisations aiming to deliver world-class healthcare, but which in reality are many light-years away from that.”

Blog Menai also has a post on this subject.

Now I'm not sure what planet the BMA live on, but I've chosen to ignore their views, especially when reported via a third party being in this case the Western Mail.

What's far more important is the Welsh Governments proposed framework and the needs of welsh speaking patients.

To quote from the executive summary :

The Welsh Government is committed to delivering high quality health, social services and social care services that are centred on user’s needs. Our vision is to provide a service that will satisfy the needs of Welsh speakers and their families or carers, by ensuring they are able to receive services in their own language through the care process....

Many service users are very vulnerable, so placing a responsibility on them to ask for services through the medium of Welsh is unfair.


In other words when someone is ill; especially the elderly, they are vulnerable and afraid - and you would expect as a fundamental right that their basic needs be protected, including I would most strongly argue the right to be spoken to in their native language.

The executive summary quotes the experience of a patient whom says "Many of the staff had no idea about the need to understand the emotional needs of a Welsh speaking patient who was confused"

To me it's straight forward a welsh speaking patient shouldn't need to ask for a welsh service, it should be offered to them as a matter of course. Not that everyone in the health service in Wales needs to speak welsh, but for example in the absence of a relative or career a hospital based welsh speaking companion would assist greatly by reducing the worry and confusion of the ill patient.

The consultation on the 'Strategic Framework for Welsh Language Services in Health, Social Services and Social Care' which is now closed can currently be viewed on the  Welsh Government website.

As I said the framework is called 'more than just words', sadly it seems the BMA think language is not an aid to recovery, and as such what they say to me are just words.